One Strategic Partner, All Solutions
What We've Done →We help hotels and hotel chains transform their F&B - and every other hospitality department - into a strategic lever for value, positioning, and competitiveness. We build integrated, customized, and measurable solutions that combine operational know-how, creative design, resource management, and continuous training.
We speak the language of hoteliers because we live it every day. We know that every property is unique.
Discover Our Solutions →Every year we successfully manage
+6.000
Rooms
+1.000
Employees
+ 40
Restaurants
We are the only player in Italy capable of offering integrated and customized solutions for hospitality, with a complete, scalable, and tailor-made model. Our core business remains Food & Beverage, the strategic lever that more than any other impacts revenue, reputation, and perceived value. But around this core, we have developed an ecosystem of services that encompasses every hotel department, from room management to brand identity, from operational flows to staff training. Here's how.
Advisory
We speak the same language as hoteliers. We know that every hotel is a unique case. That's why every
proposal we make stems from professional and personalized consulting, not from a pre-packaged model.
Free Check-in →
Concept House
In our CONCEPT HOUSE, the keywords are creativity and branding. Here we study and shape your strategic and customized F&B project, integrating concept, design, and identity.
Free Check-in →Operations
Ours is a complete model: we guarantee total and customized management of your hotel's F&B department. Our full-service solutions cover breakfast, lunch, dinner, bar, and banqueting.
Our approach is always scalable and measurable: we build workflows, optimize them, and measure their efficiency through precise KPIs.
Free Check-in →Catering
Our catering service has two complementary souls: Madame Delice and Venetian Catering. Madame Delice is our catering brand for events, galas, weddings, and business lunches on a national scale.
Venetian Catering is an exclusive Venetian experience, born from the synergy between Baessato and Caffè Pedrocchi.
Discover →
That's why they chose us
Academy
Professional Training
We train highly qualified and motivated personnel: people always make the difference.
Learn More →
